Terms & Conditions

1. Agreement to These Terms

By ordering, accessing or using GilServer services, you agree to comply with these Terms & Conditions and all policies applicable to the services you purchase.

Customers must provide accurate and current account, billing and contact information and keep that information updated while services remain active.

2. Customer Accounts

You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account. You should use strong passwords and available security features to protect access to your services.

Customers are responsible for ensuring that their use of hosting accounts, domains, VPS services and dedicated servers complies with applicable laws and these terms.

3. Payments & Renewals

Customers agree to pay the fees associated with services ordered through GilServer. Services may renew according to the billing cycle selected during purchase unless canceled in accordance with the applicable cancellation procedure.

Failure to pay an invoice by its due date may result in suspension or cancellation of the affected service.

4. Acceptable Use

GilServer services may not be used for unlawful activity, unauthorized access, abuse of networks or systems, malware distribution, spam, fraud, or other activity that violates applicable law or adversely affects our infrastructure, customers or third parties.

GilServer may take reasonable action when necessary to protect the security, availability and integrity of its systems and network.

5. Service Suspension

A service may be suspended for reasons including:

• Failure to pay by the applicable due date.
• Violation of these Terms or applicable use policies.
• A valid customer cancellation or suspension request.
• Illegal activity or misuse of the service.
• Activity that threatens the security or stability of our systems.

6. Cancellation & Non-Payment

Customers may request cancellation through the Customer Area. Customers should create and retain any required backups before requesting cancellation.

A service that remains suspended for more than 30 consecutive days may be permanently canceled and its files, databases, email and associated configurations may be permanently deleted.

Once data has been permanently deleted following final cancellation, restoration may no longer be possible.

7. Customer Data & Backups

Customers are responsible for maintaining independent copies of important data. Any backup functionality included with a service should not be treated as the customer's only copy of critical information.

Data associated with a canceled account may be permanently removed according to the cancellation policy and applicable service conditions.

8. Changes to These Terms

GilServer may update these Terms & Conditions as its services, operational requirements or legal obligations change. The current version will be made available on this website.