Privacy Policy
This Privacy Policy explains how GilServer collects, uses and protects information when you visit our website, create an account, purchase services or contact our support team.
1. Information We Collect
When you create an account or purchase services from GilServer, we may collect information you provide such as your name, email address, billing information, account details and information related to the services you order.
We may also receive technical information associated with your use of our website and services, such as IP address, browser information, device information and activity necessary for security, authentication and service operation.
2. How We Use Information
Information may be used to create and manage customer accounts, provision services, process orders, provide customer support, communicate important service information and maintain the security and reliability of GilServer systems.
We may also use information to:
- Process and manage service orders and renewals.
- Provide technical and customer support.
- Send billing and account notifications.
- Detect fraud, abuse and unauthorized access.
- Maintain and improve our website and services.
- Comply with applicable legal obligations.
3. Payments & Billing
Information necessary to process purchases and billing may be handled by payment providers used by GilServer. Payment-related information is processed as necessary to complete transactions, manage invoices, renew services and address billing issues.
GilServer does not intentionally request that customers provide payment card information through support tickets, email or other unsecured communication channels.
4. Service & Account Information
We may maintain information related to your hosting, domains, VPS, dedicated servers and other services in order to provision, administer, secure and support those services.
Certain information may need to be retained while an account or service remains active and for an appropriate period afterward when required for billing, security, dispute resolution or legal obligations.
5. Data Security
GilServer uses administrative and technical measures intended to protect customer information and systems against unauthorized access, alteration, misuse or disclosure.
Customers are also responsible for protecting their account credentials and should use strong passwords and available account security features.
7. Your Privacy Choices
Depending on your location and applicable law, you may have rights or choices concerning certain personal information. You may also update certain account and contact information through your GilServer Customer Area.
Requests concerning personal information can be submitted through GilServer's available support channels. We may need to verify the identity of the person making a request before acting on it.
8. Contact & Policy Updates
Questions regarding this Privacy Policy or the handling of personal information may be submitted through GilServer's customer support channels.
This Privacy Policy may be updated as our services, technology or legal obligations change. The current version will be published on this page.
